1. The Quality of Our Products
First of all, we promised that all the products are brand-new.
Secondly, we have inspected quality before leaving the factory, those include but not limited to specifications, appearance, function, package, accessories and so on.
Thirdly, we package the products by superior high quality carton to ensure the completeness and low delivery loss.
If you find out any problem when receive the products, we are in charge of securing service.
2. Warranty Policy
In one month, if you’re not satisfied with product or product damaged (Not man-made), you can change unconditionally. (About changing, please contact customer service.), return shipping cost is buyer’s responsibility.
1 years warranty for all accessories and lifelong service.
(1). Adopting world-advanced digital weighing unit, high speed and stable counting.
(2). Used to inspect the unit product weight and see if it matches the preset target weigher or not, and automatically get rid of the non-standard products by dispart selecting equipment.
(3). Refinement machine design, easy for maintenance.
(4). Stainless steel structure, suit for different situation use.
(5). LCD touch screen operation system, Chinese and English operation panel, convenience and easy to learn.
(6). Large data stat function
(7). Easy operation: Advanced preset parameters: easy to exchange product specification.
Applicable to the process of packaging line terminal process testing products for simple online inspection requirements to provide a more economical solution, with detection speed, high precision, high expansion performance and so on.
Q: How to find a Packing machine suitable for my product?
A: Tell me about your product details.
a. What kind of product you have.
b. The size of your product( the length, width and height ).
c. Your requirement for the bag sealing type( three sides/four sides/back side sealing)
Q: Is engineer available to serve oversea?
A: Yes, but the travel fee is paid by you. So actually to save your cost, we will send you a video of full details machine installation and assist you till the end.
Q: What is the payment term?
A: 30% T/T deposit and 70% T/T balance payment before shipping. Online trade assurance order, L/C, or as negotiated terms with clients.
Q: How long is the warranty time?
A: 1 years of warranty. In guarantee period, if spare part broken, we will send you the parts free and we will pay the express fee. And please send us the spare parts back. when machine is out of guarantee period, we will provide you the spare parts by charge.
Q: How can we make sure about the machine quality after we put the order?
A: Before delivery, we will send you the pictures and videos for you to check the quality, and also you can arrange for quality checking by yourself or by your contacts in China.